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PCC

The Public Complaints Commission (PCC), also known as the Ombudsman, has warned Nigerians against filing frivolous and malicious complaints against individuals, government institutions and corporate organisations, threatening offenders with up to six months’ imprisonment or a fine of ₦500,000.

The Jigawa State Commissioner of the commission, Alhaji Usman Shehu, gave the warning while addressing journalists during activities marking the PCC’s 51st anniversary in Nigeria.

Shehu cautioned members of the public against deliberately making false allegations or using the commission to settle personal scores, stressing that complaints submitted to the Ombudsman must be genuine and supported by credible information.

He said individuals found guilty of deliberately presenting false allegations could face six months’ imprisonment or a fine of ₦500,000.

According to him, the commission remains committed to protecting citizens against administrative injustice, abuse of power and unfair treatment by public institutions and private organisations.

However, he emphasised that the responsibility of the commission to investigate complaints must not be abused through fabricated claims or allegations intended to damage the reputation of individuals and organisations.

The PCC, established to investigate complaints of administrative injustice and promote accountability in public service delivery, provides Nigerians with an avenue to seek redress when they feel unfairly treated by government agencies, companies and other institutions.

Shehu said the commission would continue to discharge its responsibilities in line with its mandate while encouraging citizens to utilise its services responsibly.

He explained that the Ombudsman plays an important role in addressing grievances between members of the public and organisations, particularly where administrative decisions or actions result in unfair treatment.

The anniversary celebration also provided an opportunity to reflect on the commission’s contributions to promoting justice, fairness and accountability in Nigeria over the past 51 years.

The PCC handles complaints relating to administrative actions, abuse of authority, delays in service delivery, unfair treatment and other forms of maladministration.

READ ALSO: Hospitals Face Jail, N300,000 Fine For Rejecting Patients

Its intervention is intended to provide an accessible avenue for resolving disputes without necessarily resorting to lengthy and expensive court proceedings.

The commission has offices across the country to enable citizens to submit complaints and seek intervention on issues involving government institutions and private establishments.

Shehu urged Nigerians to approach the commission with genuine grievances, assuring that legitimate complaints would receive the necessary attention.

He reiterated that the commission would not tolerate attempts by individuals to undermine its mandate through malicious petitions and deliberately misleading allegations.

The Traffic NG
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Falaye Tomiwa
The Traffic NG

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