Apapa Customs warns officers on cargo delays

The Customs Area Controller of the Nigeria Customs Service Apapa Area Command, Comptroller Emmanuel Oshoba, has warned officers that delays in cargo clearance will not be tolerated, as the command steps up efforts to boost revenue and improve trade facilitation.

Oshoba issued the directive on Tuesday during the command’s monthly parade in Apapa, Lagos.

“Officers must protect the reputation of the Service. That is why any delay by any officer concerning any consignment will not be tolerated, even at the gates. If a consignment is duly exited, there should be no delay at the gates,” he said.

He also called on officers to strengthen anti-smuggling operations, block revenue leakages and maintain professionalism in dealings with stakeholders.

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“You must make yourself accessible to our stakeholders, and we must avoid actions capable of tarnishing the good image of the Service and the good work being done by the CGC and members of his management. We should not be seen as slugs in the wheels of progress,” Oshoba added.

The controller further urged heightened vigilance against illicit drugs and prohibited items, while warning against misconduct and improper dressing.

The parade also featured recognition of outstanding officers. Assistant Comptroller Ismail Mohammed was named the Most Outstanding Officer of the Month, while Chief Superintendent Augustine Ondoma, ASCI Bukola Olaleye, and IC Olalekan Salawu were honoured for professionalism, innovation, and punctuality. Officers of APM Terminal received an excellence award for enforcement, while those of ECO SUPPORT Terminal were recognised for revenue generation.